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Consumer Law

Ireland’s consumer protection legislation has evolved in the years since Ireland's accession to the EEC in 1973. Ireland now has a significant and well developed body of consumer protection legislation and regulation with specific legislation in relation to sale of goods and supply of services, consumer credit, consumer contracts, package travel, product safety, distance contracts, doorstep selling, and unfair terms in consumer contracts.

This body of consumer protection legislation provides not only for redress on an individual basis in private law, but also in some cases for state monitoring and criminal sanctions.

The E-Commerce Act, 2000 provides that all existing consumer legislation applies to on-line contracts. The role of the Director of Consumer Affairs is specifically extended to apply to all such on-line consumer transactions. The Director is an independent statutory person with wide-ranging powers and functions. These include the monitoring of all aspects of the various pieces of consumer legislation, the publication of information about this monitoring, the licensing and regulation of certain types of business and the prosecution of offences under the legislation.

Most of the work in the area of consumer protection and electronic contracts is driven by EU policy initiatives. The full implementation of the EU E-Commerce Directive and the EU Distance Selling Directive will lead to greater certainty of consumer protection and electronic contracts.

On the 15th May 2001 the EU Distance Selling Directive (97/7/EC) was implemented into Irish law by the European Communities (Protection of Consumers in Respect of Contracts Made by Means of Distance Communications) Regulations, 2001 (the 2001 Regulations). The implementation of these 2001 Regulations considerably strengthen the protection available to consumers in concluding distance contracts and increases the obligations that must be met by suppliers of goods and services by the means of distance contracts.

The General Affairs Council of the EU adopted Council Directive on the Protection of Consumers in respect of Distant Contracts (1997/7/EC) on the 7th April 2001. The deadline for the implementation of this Distance Contract Directive by member states is the 22nd December 2002.

On the 22nd of January 2003 the European Communities (certain aspects of the Sale of Consumer Goods and Associated Guarantees) Regulations 2003 came into force transposing into Irish Law the provisions of EU Directive 199/44/EC. These regulations implement new rules governing contracts for consumer goods and associated guarantees.

The Convention on Jurisdiction and the Enforcement of Judgement in Civil and Commercial Matters, signed on the 27th September 1968 (“the Brussels Convention”) has recently been revised by the EU. A new Regulation became law throughout the EU during 2002. Under this Regulation, consumers within member states of the EU will be able to sue in their own home country, retailers from whom they have bought goods or services and it also will facilitate the enforcement of any resulting judgement in the Courts of the suppliers’ country.

For further information or general enquiries contact: -
Patrick Ryan
Email: pryan@kilroys.ie
Telephone: +3531-439 5600
Fax: +3531-439 5601/439 5602

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