
European
Commission - Press Release
Commission adopts comprehensive reform of competition rules
for car sales and servicing
Brussels,
17 July 2002
Today the European Commission adopted a bold but balanced
reform of the competition rules for the motor vehicle sector.
The new regulation aims to put right the competition problems
identified in the Commission's 2000 evaluation report on
the current competition regime. It is designed to increase
competition and bring tangible benefits to European consumers
for both vehicle sales and servicing. The regulation will
open the way to greater use of new distribution techniques,
such as Internet sales. It will lead to more competition
between dealers, make cross-border purchases of new vehicles
significantly easier, and lead to greater price competition.
Consumers will be better informed and it will be easier
to compare cars and associated services offered by dealers.
Car owners will have easier access to after-sales servicing,
potentially at lower prices. At the same time, the quality
of vehicle servicing and repairs will be fully maintained.
The new regulation comes into force on 1 October 2002, with
a one-year transition period allowing for the adaptation
of existing contracts. A specific longer transition period
until 30 September 2005 applies to the phasing-out of location
clauses.
Competition Commissioner Mario Monti explained: "The
ground rules for competition are the same for all sectors:
specific distribution and servicing systems can be allowed
but only if their advantages outweigh the competition restrictions
on the market and provided consumers get a fair share of
the resulting benefit. This is what the new Regulation attempts
to put right. What the Commission adopted today is a bold
and balanced reform aimed at injecting competition at all
levels of car distribution and repair. The cost of repair
and maintenance of a car is as high as the purchase price.
It is therefore appropriate to provide equally effective
measures for both sales and servicing. As from October 2002,
dealers -directly or indirectly- will be able to reach consumers
wherever in the EU without constraints, and consumers will
benefit from greater diversity and choice. They will also
benefit from improved after-sales servicing."
European Parliament's views largely taken on board
Mr Monti also stressed the importance of the input and opinions
received during the public consultation on the new regulation,
and especially of the views expressed by the European Parliament.
"We have taken on board, either fully or partly, 18
out of the Parliament's 29 requests for modifications. On
an issue which has commanded particular interest, the ban
of the so-called location clause in contracts between car
manufacturers and their dealers, a longer transition period
than initially foreseen has now been granted. In my view
this is a balanced and practical solution on a matter where
opinions were divided. It also avoids the situation of legal
uncertainty that would have been created by postponing a
decision on this key part of the reform".
"In addition, we have striven to meet the Parliament's
wish to keep under review the developments in the market",
the Commissioner declared. "The Commission undertakes
to monitor the effects of the regulation on competition
in retailing and after-sales servicing in the common market
or relevant parts of it, including on the structure and
level of concentration."
Why adopt a new regulation?
The new regulation will replace the regime brought in in
1985 and slightly revised in 1995, which is due to expire
on 30 September 2002 (current Regulation 1475/95). The regulation
was drawn up following an extensive process of fact-finding
and consultation, and takes into account the views of interested
parties and the findings of a series of studies commissioned
from independent consultants. The Commission also took into
account the European Parliament's views to a great extent.
All Member States, the European Parliament and the Economic
and Social Committee agree on the absolute need for a substantial
reform.
The Commission's own evaluation report showed that several
of the aims underlying Regulation 1475/95 have clearly not
been achieved. European consumers do not derive their fair
share of benefits from the system, competition between dealers
is not strong enough and dealers remain too dependent on
car manufacturers. Consumers have also in practice found
it difficult to exercise their Single Market right to take
advantage of price differentials between Member States and
buy their vehicle wherever the price is lowest.
The evaluation report confirmed the restrictive nature of
the distribution methods established by the motor vehicle
manufacturers: a restrictive nature widely spread across
the whole motor vehicle sector, as all manufacturers implement
similar distribution agreements. In particular, the evaluation
report identified the combination of full control over dealer
selection by the manufacturer with the allocation of exclusive
sales territories to dealers as the main reason for substantial
lack of intra-brand competition.
If the Commission simply let this Regulation lapse, the
car sector would automatically fall under the general competition
rules for distribution agreements (Commission Block Exemption
Regulation 2790/99). While this general regime is suitable
for most economic sectors, the Commission has concluded
that it does not contain sufficient safeguards to remedy
the problems identified in the evaluation report, and that
a stricter regime for the car sector is therefore necessary.
The new sector specific Regulation spells out the stricter
exemption conditions that will apply for the distribution
and after-sales agreements of new motor vehicles.
The new Regulation will be applicable to the sale and after-sales
services of all motor vehicles (passenger cars, light commercial
vehicles, trucks and buses).
Allowing freedom of choice
The new regulation is based on the same philosophy as Regulation
2790/99, in that unlike the current sector-specific block
exemption (Regulation 1475/95), it does not prescribe a
single rigid model for car distribution in Europe but rather
leaves a wide number of choices open to carmakers, distributors
and dealers.
Car manufacturers may choose exclusive distribution, where
each dealer approved by the manufacturer is allocated a
sales territory but is free to sell to operators that are
not members of the official network set up by the manufacturer.
They may also choose selective distribution, where dealers
are also selected according to a set of criteria but are
not allocated a sales territory and are not allowed to sell
to operators that are not members of the official network
set up by the manufacturer(1).
The Commission does not seek to define what criteria are
permitted or how a carmaker should organise his network;
instead, providing an agreement corresponds to the basic
conditions for the application of the regulation, everything
is permitted with the exception of a defined blacklist of
"hard core", i.e. severely anti-competitive restrictions.
Although the Regulation is much stricter than the current
block exemption when it comes to ensuring effective competition,
it is also more flexible in offering a broad range of possibilities.
Multi-brand dealerships
Studies have shown that many consumers would value
the in-store choice and comparability available in multi-brand
outlets. This "multi-branding" reinforces dealers'
commercial independence vis-à-vis their suppliers
and also enables dealers in sparsely populated areas to
keep their businesses profitable. The new regulation therefore
gives retailers a genuine choice as to whether they sell
more than one brand. Carmaker may only impose a requirement
to display their cars in brand specific areas within the
showroom. The current regime imposed conditions such as
separate premises, separate legal entities and separate
management: consequently multi-branding did not constitute
an economically sustainable option for most dealers.
Making the Single Market a reality for the European consumer
The existing clause commonly referred to as the "availability
clause", which allows dealers to supply cars to consumers
from other Member States that are identical to those supplied
to dealers in the consumer's home country is retained in
the new regulation. This allows consumers to make cross-border
purchases, and has enabled, for example, UK and Irish consumers
to obtain right-hand-drive vehicles from Continental dealers
at lower prices.
The Commission's twice-yearly car price report has consistently
revealed major differences in new car prices between EU
Member States. A study published for the Commission last
year concluded that these differences cannot totally be
explained by differences in tax levels(2). The new regulation
contains other measures which will make it easier for the
consumer to take advantage of lower prices in other EU countries.
In particular, existing restrictions on operators who act
on behalf of a consumer with regard to the purchase of a
vehicle will be lifted. In future, these representatives,
commonly referred to as intermediaries, will only have to
produce a mandate showing that they are acting on behalf
of a consumer.
The new Regulation not only makes shopping abroad easier,
but also contains measures to allow those dealers who wish
to sell to consumers in other areas of the European Union
to be more pro-active.
It provides that dealers in a selective distribution system
may engage in active sales in other words, they may place
advertisements in other areas, and address mail shots and
personalised e-mails to consumers located anywhere in the
European Union. Dealers may not be penalised in any sense
for selling in this manner.
Dealirs in an exclusive distribution system may actively
sell to independent resellers within their exclusive territory
and may also, if approached, sell to final consumers or
resellers based outside their territory. These active sales
inside the territory, and unsolicited sales outside the
territory, will create the conditions for better price competition
across the EU than under the current regime where all active
sales outside the territory, as well as sales to independent
operators, were forbidden.
In addition, dealers in a selective distribution system
may set up a secondary sales outlet or a delivery point
in another part of their own country or in another Member
State of the European Union. Manufacturers would therefore
not be allowed to restrict the freedom of existing dealers
to expand by developping secondary outlets (this is the
so-called ban on location clauses). One might imagine, for
example, that a dealer in Spain who commonly sells many
vehicles to French consumers might find that it made business
sense to open a sales outlet or a delivery point in Marseilles.
The new regulation would make it possible for him to do
so. The prohibition of such location clauses is indispensable
as otherwise car manufacturers could continue to apply both
selectivity and territorial protection, effectively carrying
over the main features of the current regime, which has
not delivered the expected benefits to the European consumer.
The evaluation report identified precisely this combination
as the main obstacle to competition between dealers and
to the proper functioning of the Single Market. Moreover,
implementation of such location clauses would hinder the
development of multi-brand dealerships.
These measures should help to ensure that the Single market
operates to allow consumers to take advantage of the often
extraordinarily high price differentials that exist between
Member States of the European Union.
Promoting competition, quality and choice in the repair
sector
Under the current regime, anyone who sells new cars is obliged
to carry out repair. Under the new regulation, dealers may
choose whether they wish to carry out repairs themselves,
or sub-contract them to another authorised member of the
manufacturer's network, be it another "integrated dealer/repairer"
or a repair-only outlet. The new regulation also provides
that, providing they meet the quality standards set by a
manufacturer, both independent repairers and today's car
dealers may become authorised repairers within that manufacturer's
network, without being obliged to sell new cars. The carmaker
may not limit the number of authorised repairers, and may
not limit an authorised repairer's right to repair vehicles
of other makes.
Studies have shown that consumers prefer a dense network
of repairers, and this proposed change should help to maintain
network density while reinforcing the current level of technical
expertise within the network.
The regulation also provides that carmakers must allow those
repairers who choose to remain independent from specific
brands to have access to all necessary technical information,
tools, equipment, including diagnostic equipment, and training.
Furthermore, the regulation forbids clauses which seek to
prevent authorised repairers from supplying original spare
parts or parts of matching quality to independent repairers.
These provisions aim to ensure that independent repairers
can continue to compete effectively with the manufacturer's
network of authorised repairers. The consumer will therefore
have a choice as to where his vehicle is repaired.
The regulation also aims to give consumers a choice as to
which spare parts are used to repair their vehicle; clauses
by which a carmaker seeks to prevent repairers from obtaining
spare parts from other sources or which restrict the right
of authorised repairers to use spare parts which match the
quality of original spare parts will not be allowed by the
new block exemption. These measures should lead to more
spare parts being sold directly to repairers by the spare
part producers, giving the consumer more choice and increasing
competition for the supply of parts.
However, in view of the vehicle manufacturers' direct contractual
involvement in free servicing, recall operations, and repairs
under warranty, authorised repairers may be obliged to use
original spare parts supplied by the carmakers for these
types of repair.
Taken as a whole, the changes as regards both independent
and authorised repairers set the scene for substantial improvements
in competition and for safe and high-quality repair and
maintenance services, to the benefit of the European consumer.
Strengthening dealers' commercial independence to allow
them to better serve the car buyer
Although the current rules contain provisions to reinforce
dealers' commercial independence through contractual protection,
notably by providing for minimum notice periods for contract
termination, the Commission's evaluation report makes it
plain that these have not been sufficient to achieve all
of the desired effects.
In the absence of more effective measures, there is the
risk that certain carmakers might use termination or the
threat of termination as a way of preventing dealers from
engaging in the types of pro-competitive behaviour which
the new regulation seeks to encourage, such as selling more
than one brand within the same showroom, or selling to consumers
from other Member States or their representatives. In order
to prevent manufacturers or their importers from undermining
the new regime in this way, to the detriment of both consumer
interests and dealers' commercial independence, the regulation
provides that any carmaker wishing to terminate a dealer
agreement must give clear and objective written reasons
for doing so. This measure should enable a judge or an arbitrator
to check the validity of the contract termination. Moreover,
the regulation sets a five year minimum term for fixed-term
contracts in order to prevent carmakers from using short-term
contracts to put pressure on dealers not to engage in pro-competitive
behaviour.
In addition, the new regulation provides that distributors
of a given brand should remain free to acquire and sell
any other distributorship of this brand wherever in the
EU. This provision will promote the creation of distributors
with greater bargaining power vis-à-vis the car manufacturer,
and will also favour the creation of cross-border dealerships.
Entry into force
The new regulation is to come into force on 1 October
2002. There will be a one-year general transition period
during which pre-existing distribution agreements will have
to be brought in line with the new rules. There will also
be a specific longer transition period until 30 September
2005 before location clauses are phased out, or in other
words, before dealers can set up additional outlets where
it suits them.
The block exemption provided for in the regulation will
expire on 31 May 2010. This date was chosen to coincide
with the expiry of Regulation 2790/99, the general block
exemption regulation applicable to vertical restraints.
For the entry into force of the new regulation, the Commission
will publish an explanatory brochure for the public presenting
the rights and obligations stemming from the new regulation
for consumers and all operators involved in motor vehicle
distribution, after-sales servicing, and parts distribution(3).
This brochure will also provide guidance, for the purpose
of the block exemption, about how to define markets in the
motor vehicle sector.
Enforcement
The Commission will continue to monitor of the motor vehicle
sector and will check that car manufacturers apply the new
rules adequately on the sales and after-sales markets, in
order to make sure that consumers get real benefits from
the reform.
(1)Car manufacturers may not, however, combine, for a single
dealer, exclusivity (allocation of an exclusive sales territory)
and selectivity (prohibition to sell to independent operators).
Manufacturers are however free to apply, according to their
needs, exclusive systems in some markets of the EU and selective
systems in others.
(2)The study, and other material relating to the review
process can be found on the Commissions website at http://europa.eu.int/comm/competition/car_sector/
(3) A similar explanatory brochure exists for the current
block exemption regulation (Commission Regulation 1475/95).
It can be consulted on the Competition
Directorate-general website.
Copyright
European Commission 2002
For
further information or general enquiries contact:-
Anthony
Layng
email alayng@kilroys.ie
Tel +353 1 439 5600
Fax +353 1 439 5601 / 439 5602
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